Terms and Conditions

Terms & Conditions - including Privacy & Cookies Policy

Party Time (UK) Ltd – Trading as PartyTimeDirect.co.uk Website Terms and Conditions

We recommend that you print out and keep a copy of these terms and conditions for future reference.

These terms and conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.

This site is owned and operated by Party Time (UK) Ltd). If you have any questions or comments with regard to these terms and conditions please contact us.

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website.

We may need to alter these terms and conditions at any time. Any changes will occur on the date they are posted onto the site. You will be asked to read and accept the terms and conditions each time you place an order, this ensures you are aware of the most current changes made to them.

Our Postal Address:
Party Time (UK) Ltd
The Old Barn
Holly House Estate
CW10 9LT

1. General Terms

1.1 These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.

1.2 Additional terms and conditions may apply for prize competitions, online bidding, pre-release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.

1.3 These terms and conditions only cover the Party Time (UK) Ltd t/a PartyTimeDirect website. Any other websites to which you link to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

2. This Website

Party Time (UK) Ltd t/a PartyTimeDirect own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non-commercial use. Any other use or reproduction of the material or content is strictly prohibited.

2.2 You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

2.3 We reserve the right to make changes to our site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unforeseen, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

2.4 While we will use reasonable endeavors to verify the accuracy of any information we place on the
Party Time (UK) Ltd t/a PartyTimeDirect website, we make no warranties, whether express or implied in relation to its accuracy.

2.5 We make no warranty that the website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the
Party Time (UK) Ltd t/a PartyTimeDirect website.

3. Privacy Policy

3.1 School Style Ltd t/a PartyTimeDirect is committed to protecting your privacy, and at the same time we endeavor to use any data we collect from you to provide the best possible service. This privacy policy describes how we collect and use your personal data.

3.2 This
Party Time (UK) Ltd t/a PartyTimeDirect site is a UK based website and takes reasonable care to comply with requirements of the UK Data Protection Act 1998 with regard to the personal information you supply on this site.

3.3 However, as no data transmissions over the Internet can be guaranteed to be 100% secure we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

3.4 We may occasionally modify this Privacy Statement, such variations becoming effective immediately upon posting to the website and by continuing to use the website, you will be deemed to accept any such variations.

3.5 Please note that we do provide links to other sites, which may not be governed by this Privacy Policy and you should view the particular privacy policies of those sites for further information.

4. Data collection via web forms & email

4.1 This site collects personal data from you via web forms, and also via email addresses we provide so that you can contact us with enquiries and send us your details.

4.2 You submit information using these methods voluntarily, and agree to the use of the personal data you provide as described in this policy.

4.3 If you give us personal information about somebody else, such as a colleague or friend, we will assume you have their permission to do so, and their data will also be subject to this policy.

5. Data Collection Via Cookies

When browsing the internet and using online services, this sometimes involves placing small amounts of information on your web enabled device, this includes small files known as cookies. They cannot be used to identify you personally.

Cookies are used to improve services for you, for example:

  • Enabling a site to recognise your web enabled device so you don’t have to repeat information already given
  • Recognising that you may already have username and password so you don’t need to enter this every time your requested
  • Measuring how many people are using the site, so usability can be improved

You can read more about these small files yourself, via the following link Internet browser cookies - what they are and how to manage them.

5.2 Our website uses cookies in several places – we’ve listed each of them below with more details about why we use them and how long they will last.

5.3 Third Party Cookies - We may use some third party suppliers who may also set cookies on their websites. School Style Ltd t/a PartyTimeDirect do not control the usage of these cookies. You should check the third party websites for more information about these.

6. Data usage

Party Time (UK) Ltd t/a PartyTimeDirect will use the data you supply to answer an enquiry or to administer an ongoing commercial relationship.

6.2 We will also use your data to tell you about changes to the site, new information, or products and services offered by
Party Time (UK) Ltd t/a PartyTimeDirect that we think you will find valuable. You can choose not to receive this information by following the “unsubscribe” link which will be clearly displayed on any e-mail marketing communication.

6.3 We do not share, sell, trade or rent your personal data outside of Party Time (UK) Ltd

7. Pricing Conditions

7.1 All prices and charges on this site are shown in UK pounds sterling. All payments are taken in UK pounds Sterling only. Prices include any VAT payable, but exclude delivery charges.

7.2 The total cost of your order will be the price of the products you order plus the applicable delivery charge.

7.3 Prices, offers and products are subject to availability and may change after you have placed your order. If an item becomes unavailable, we will inform you and may offer you an alternative, but will contact you to prior to despatch.

8. Product Information & Images

8.1 We try very hard to ensure that all information on this site is accurate. However, occasionally, an error can occur. If we discover an error in the price or description of a product you have ordered, we will tell you and ask you whether you wish to continue with your order or cancel it.

8.2 Images of products on the website are for illustration purposes only. As full a description as possible of what items are included with the product will be shown on the website. Some images show costumes with additional accessories for illustration purposes only - please read the text describing what items are included before purchasing.

9. Payment of Goods

9.1 We accept payment by Visa, Delta, MasterCard, Switch, Maestro and PayPal. Please note that payment is taken when you place your order.

10. Returns, Refunds & Cancellations

10.1 I want to cancel my order - what do I do?

10.1.1 Pre-Despatch - If you wish to cancel your order before it is despatched, please contact us immediately. If your order has not been despatched, we will cancel the order and cancel any debit/credit card transaction. If your order has already been despatched, please see below.

10.1.2 After Despatch - If you wish to cancel your order, please contact us immediately. If your order has already been despatched we will process a Returns Authorisation and note your order. You have 14 days after the receipt of delivery to return your unwanted items for a refund.

10.2 Customers are requested to exercise reasonable care when examining and trying on costumes and to return unwanted items with the original packaging. Customers are requested to avoid exposing returned items to cigarette, cigar or pipe smoke. A copy of the invoice/despatch note must be included, otherwise a delay in processing any refunds may occur.

10.3 For hygiene reasons customers are requested to take reasonable care in not removing any protective seals when examining wigs, teeth, tights, stockings, earrings, underwear, make-up and facial hair.

10.4 We strongly advise that when returning items to us a proof of postage is requested from your Post Office. The customer is responsible for the goods until they are received by Party Time Direct. The return cost of the postage will be borne by the customer.

In the instance of goods being returned after 14 days after receipt of delivery it will be at the discretion of Party Time Direct as to whether a refund or partial refund will be applied.

10.6 We aim to refund promptly. All refunds will be made within 30 days to the card that was used in the original purchase, if paid by PayPal to the PayPal account or by cheque if the original order was paid by cheque.

10.7 Where goods are returned by the customer we will consider our original packing and postage to have been completed and the charge for this will not be included in any refund.

11. Faulty Goods

11.1 Should you receive an order from us where the goods are faulty or incorrect you should contact us immediately. We will give you a Returns Authorisation Code and we will be happy to exchange or refund for the faulty or incorrect item.

11.2 You will be required to return the goods to us with a copy of your invoice/despatch note and your Returns Authorisation Code. See section 10.4 for advice on returning goods.

11.4 A refund or replacement will be processed when the goods have been received and inspected by Party Time Direct.

11.5 Party Time Direct will not be liable for any goods where a defect or fault has arisen from misuse, willful damage or negligence, wear and tear, repair or alteration.

12. Delivery and Postage Information

12.1 Delivery can be to any address as long the address at which your payment card is registered is also present on your order.

12.2 When you add products to your Shopping Basket, the appropriate delivery and packing charge can be selected. You will always be able to see this charge before submitting your order.

12.3 All delivery timescales are subject to product and delivery slot availability. Most parcels will be delivered via Royal Mail. Despatch is subject to the delivery option selected.

12.4 Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and the company shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date.

12.5 The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.

12.6 Delivery address details must be entered correctly and fully. We are not responsible for non-receipt of goods caused by incorrect or incomplete delivery address information provided by the customer.

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